Safe, Secure & Worldwide Delivery

At Gharza Couture, every order is carefully prepared and packaged to ensure it arrives in perfect condition. Whether you're shopping within the UAE or across the GCC, we are committed to delivering your order with care, reliability, and attention to detail.

Order Processing

Every garment is prepared with exceptional craftsmanship before dispatch.

Production Time

Plain Designs

• 2–3 business days

Hand Embellished & Embroidered Designs

• 5–10 business days

Please note that production time is separate from shipping time.

Shipping Destinations & Delivery Times

Shipping charges for GCC destinations are calculated according to the total weight of your order and the delivery destination. The final shipping cost will be displayed during checkout before payment is completed.

Order Tracking

Once your order has been dispatched, you'll receive a confirmation email containing your tracking number so you can follow your shipment until it reaches you.

Customs, Duties & Taxes

Orders shipped outside the United Arab Emirates may be subject to customs duties, import taxes, or local fees imposed by the destination country. These charges are determined by your local customs authority and are the responsibility of the customer.

Delivery Information

Please ensure your shipping address and contact information are correct before completing your order.

Incorrect or incomplete information may result in delivery delays or additional courier charges.

Shipping Delays

While we strive to deliver every order within the estimated timeframes, occasional delays may occur due to:

• Customs clearance
• Public holidays
• Severe weather conditions
• Courier service disruptions
• Peak shopping seasons

We appreciate your patience should any unexpected delays occur.

Need Assistance?

If you have any questions regarding your shipment, our Customer Care team is always happy to assist.

Email: gharza.workshop@gmail.com

Phone: +971 50 652 2552