Shipping Policy

Safe, Secure & Worldwide Delivery

At Gharza Couture, every order is carefully prepared and packaged to ensure it arrives in perfect condition. Whether you're shopping within the UAE, GCC, Europe, or internationally, we are committed to delivering your order with care, reliability, and attention to detail.

Order Processing

Every garment is prepared with exceptional craftsmanship before dispatch.

Production Time

Plain Designs

  • 2–3 business days

Hand Embellished & Embroidered Designs

  • 5–10 business days

Please note that production time is separate from shipping and delivery time. Estimated delivery times begin after your order has been completed and dispatched.

Shipping Destinations & Delivery Times

United Arab Emirates

UAE

  • Shipping: AED 30

  • Estimated delivery: 2–3 business days

GCC

Shipping rates vary depending on parcel weight.

Bahrain

  • Shipping: from AED 110

  • Estimated delivery: 3–5 business days

Kuwait

  • Shipping: from AED 140

  • Estimated delivery: 3–5 business days

Oman

  • Shipping: from AED 100

  • Estimated delivery: 3–5 business days

Qatar

  • Shipping: from AED 105

  • Estimated delivery: 3–5 business days

Saudi Arabia

  • Shipping: from AED 120

  • Estimated delivery: 3–5 business days

Europe

Shipping rates vary depending on parcel weight.

Italy

  • Shipping: from AED 160

  • Estimated delivery: 5–8 business days

United Kingdom

  • Shipping: from AED 155

  • Estimated delivery: 5–8 business days

International

Shipping rates vary depending on parcel weight.

Australia

  • Shipping: from AED 185

  • Estimated delivery: 5–8 business days

United States

  • Shipping: from AED 200

  • Estimated delivery: 5–8 business days

Shipping Rates

Shipping charges for GCC and international destinations are calculated according to the parcel weight and delivery destination.

The rates listed above are starting rates. The final shipping cost will be displayed at checkout before payment.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email containing your tracking information so you can follow your shipment until delivery.

Customs, Duties & Taxes

Orders shipped outside the United Arab Emirates may be subject to customs duties, import taxes, or local fees imposed by the destination country.

These charges are determined by the local customs authorities and are the responsibility of the customer. Customs duties and import taxes are not included in the shipping fee paid at checkout.

Delivery Information

Please ensure your shipping address, phone number, and contact information are correct before completing your order.

Incorrect or incomplete information may result in delivery delays or additional courier charges.

Shipping Delays

While we aim to deliver every order within the estimated timeframes, occasional delays may occur due to circumstances outside our control, including:

  • Customs clearance

  • Public holidays

  • Severe weather conditions

  • Courier service disruptions

  • Peak shopping seasons

We appreciate your patience should an unexpected delay occur.

Need Assistance?

If you have any questions regarding your shipment, our Customer Care team will be happy to assist.

Email: gharza.workshop@gmail.com
Phone / WhatsApp: +971 50 652 2552